Minute Mission: Terms of Use

Version 2026-10-09.

The short version. Minute Mission is a board of missions, points and rewards that parents run for their own family. Only adults have accounts. Children never sign in. There are no ads. The free plan stays free, and you can export or delete everything at any time.

1. Who we are

Minute Mission is made and operated by 4V3D OÜ, a company registered in Estonia.

Registry code: 17515961 (Estonian Business Register)
VAT number: EE102990461
Address: Asula tn 5-26, 11312 Tallinn, Estonia
Email: support@minutemission.app
Phone: +372 5444 0211

In these terms "we" means 4V3D OÜ. Your agreement is with the company, not with any individual.

2. Who the agreement is with

The agreement is with an adult, aged 18 or over. Only an adult can open an account. Children have no accounts and cannot sign in. A parent may show a child the board on the parent's own device. A child in Minute Mission is a first name or nickname, a picture, a colour and a points balance that a parent looks after.

When you sign up you tick "I agree" to these terms. We record the version you accepted and the time, with your account. If the terms change in a way that matters, the app asks you again.

Daycares, kindergartens and schools use the group edition under their own agreement and a data processing agreement (minutemission.app/dpa/). These terms are for families.

3. What Minute Mission is, and what it is not

Minute Mission is a household organiser. Missions earn points, points buy rewards that you set, and a piggy bank keeps count.

It is not a supervision, monitoring, safety or educational tool. It does not track anyone's location and it does not watch a child. Points, rewards and piggy bank amounts are numbers inside your own family. They are not money, have no value outside your family and cannot be paid out by us.

It is built for current versions of the major browsers and for the Android and iPhone apps. Much older phones and browsers may not work.

4. Two editions

The hosted edition runs on our servers, at app.minutemission.app and in the apps. Everything on this page applies to it.
The self-hosted edition is software you run on your own server. It comes with the One payment plan and it is yours to keep. You may run it for your own family on a server you control. You may not sell it or offer it to others as a service. We supply the security updates it needs for as long as a buyer can reasonably expect. On your own server you are in charge of the data, the backups and the updates you install, and we never see any of it. What this page says about hosting, availability and shutting down does not apply to a server we do not run.

5. Plans, prices and where you buy

Free. It stays free and it does not expire.
Family Pro, monthly or yearly. It starts with a 7-day free trial. The first charge is on day 8 unless you cancel before then. After that it renews for the same period until you cancel.
Big Family, yearly, for up to 10 children. Same trial, same renewal.
One payment. A single payment. There is no subscription and nothing renews. It covers the hosted edition for as long as we operate it, and it includes the self-hosted edition.

What each plan includes and what it costs is shown on the purchase screen before you pay. On our website the price always includes tax.

To cancel: a plan bought in the app is cancelled in your Google Play or Apple account. A plan bought on our website is cancelled in the app, under Settings. Cancelling stops the next payment. It does not refund the current one. A cancelled plan runs to the end of the period you paid for. Then your family moves to the free plan, and nothing is deleted.

For a yearly plan bought on our website, we email you one month before it renews. In some countries the law lets you end a renewed yearly plan at any time. If that is your law, you can, and you get back the unused part.

Prices. A new price for a subscription applies only from your next renewal, never during a period you have paid for. We email you the new price at least 30 days before that renewal, and you can cancel before it. If you bought in the app, the store tells you. One payment is never charged again.

Who you deal with depends on where you bought.

If you bought in the app, through Google Play or the Apple App Store: the store took the payment, showed you the full price before you paid and handles refunds under its own policy. In the EU that price includes tax. We never see your card details.
If you bought on our website, by card: 4V3D OÜ is the seller, and everything in this section applies to us directly. The card itself is handled by Stripe, who process the payment and hold those details. We never see your card number.

On our website, the order page shows what you are buying, the total price for each billing period with tax included, how long it runs and how to end it, before you pay. The order button says that the order comes with an obligation to pay. After you pay, we email you a confirmation with these details, a copy of these terms and how to withdraw.

These terms are between you and 4V3D OÜ. The stores are not part of them. A store's own rules also apply when you buy or use the app through it. On iPhone, Apple's standard licence for apps also applies. These terms add to it and do not replace it. Where the two differ on what we owe you, you can rely on the one that is better for you.

6. Refunds and the 14 days

Bought in the app. Ask the store first. It decides under its own policy. Apple: reportaproblem.apple.com. Google: your order history in Google Play. On the App Store refunds are paid through Apple. On Google Play we can also refund an order ourselves. If the store says no and you think that is wrong, write to support@minutemission.app with the order number and we will look at it. If the law says you get money back and the store does not pay it, we pay you ourselves.

A plan is a service. In the EU you can withdraw from it within 14 days of the day you ordered it. The free trial counts towards the 14 days. To withdraw, tell the store or tell us, whichever is easier. A message to support@minutemission.app with your order number, sent within the 14 days, counts. We confirm that we got it. The refund the law gives you comes through the store, or from us if the store does not pay.

Bought on our website: fourteen days to change your mind. You can withdraw from the contract without giving any reason, within 14 days of the day you ordered. The free trial counts towards the 14 days. Use the "Withdraw from contract here" link at the bottom of our website or in Settings, or tell us in any other clear way, for example by email to support@minutemission.app or by post to the address in section 1. You can use this form:

"To 4V3D OÜ, Asula tn 5-26, 11312 Tallinn, Estonia, support@minutemission.app. I withdraw from my contract for Minute Mission. Ordered on: (date). My name: (name). My address: (address). The email address I ordered with: (email). Signature, only on paper: (signature). Date: (date)."

We confirm by email at once, with the time we received it, and we refund everything you paid within 14 days, by the same means you paid with. Your family then moves to the free plan and nothing is deleted. If you withdraw from One payment, your right to use the self-hosted edition ends too.

After the 14 days. We do not refund a period that has started, except for: a duplicate charge, a charge taken after you cancelled, a fault or outage we could not put right (section 9), a change you did not accept (section 11), or if we stop the service.

Nothing in this section limits refund or withdrawal rights you have under the consumer law of the country where you live, or under the store's policy.

7. Your family's data

Everything you put into Minute Mission belongs to you. We use it only to run the service for you. In Settings you can export your family's data as a file (JSON) and delete your family with everything in it. Deletion cannot be undone. The Privacy Policy says what we store and for how long.

Keep it light: a first name or a nickname is enough. Please do not type a child's surname, health details or anything sensitive into a free-text field. The app does not need it.

8. Fair use

Do not use Minute Mission to break the law, to try to get into another family's data, or to overload, copy or resell the service. You are responsible for what the adults you invite do in your family. Only add a child you are the parent or guardian of, and only upload pictures you have the right to use.

If you seriously break this section we may suspend or close the account. We email you the reason first and give you 14 days to put it right, unless security needs us to act at once. You can export your data for 30 days after. If we close a paid plan and you did nothing wrong, you get back the unused part.

If you believe something stored in Minute Mission is illegal, write to support@minutemission.app and say what and where. That address is also our contact point for users and authorities under the EU Digital Services Act. We read English and Estonian.

9. Keeping it working

Minute Mission will do what this page and the app's own description say it does. While you have a paid plan, One payment included, we supply the updates it needs to stay secure and keep working. We cannot promise it will never be unavailable or never have a fault: that depends on your device, your operating system and your connection as well as on us.

If something is not working the way it is described, tell us at support@minutemission.app and we will put it right. If we cannot, you have the remedies the law gives you, which can include a lower price or ending the contract and getting money back.

If you live in the EU, the law also gives you a guarantee that what you paid for works as described. Nothing on this page limits it.

If we ever stop running the hosted edition, we give every family at least 60 days' notice by email, and families on One payment at least 12 months. Your data stays exportable until the last day, and the self-hosted edition carries on without us. If we stop during a period you have paid for, you get back the part you did not receive. If the service has to end for reasons outside our control, we give as much notice as we are able to.

10. Our responsibility

We are liable to you as the law says. That includes loss we cause by breaking these terms or by being careless.

We are not liable for loss that could not have been foreseen when you agreed to these terms or started using Minute Mission, or for loss caused by something outside our control that we could not reasonably have avoided or overcome.

Nothing in these terms limits our liability for death or personal injury, for anything we do deliberately or with gross negligence, your rights when Minute Mission does not do what we promised, or any other liability that the law does not let us limit.

11. Changes to these terms

We may change these terms or the service for one of these reasons, and no others: a change in the law, a change in a store's rules, security, technical necessity, or adding or improving features.

If a change makes the service meaningfully worse for you, we tell you at least 30 days beforehand by email, and you may end your plan free of charge and get back the unused part of what you paid. You have 30 days for that, counted from our message or from the day of the change, whichever is later. For smaller changes we show a notice in the app. When the terms change in a way that matters, we raise the version and the app asks you to agree again.

A change that reduces what a paid plan includes never applies to a period you have already paid for. You can stop using the service and delete your family at any time.

12. Law and disputes

These terms are governed by the laws of the Republic of Estonia. If you are a consumer, nothing in these terms takes away rights you have under the mandatory consumer law of the country where you live, and you can bring a claim in the courts of that country.

If something goes wrong, please write to support@minutemission.app first. We answer a complaint in writing within 15 days. If we cannot sort it out between us, consumers in the EU can take the dispute to an out-of-court body. For us that is the Consumer Disputes Committee at the Estonian Consumer Protection and Technical Regulatory Authority (Tarbijavaidluste komisjon, ttja.ee).

These terms are written in English and translated. If a translation differs from the English, the meaning that is better for you as a consumer applies.

If you live in Australia or New Zealand. For Australia: Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled: to cancel your service contract with us; and to a refund for the unused portion, or to compensation for its reduced value. You are also entitled to choose a refund or replacement for major failures with goods. If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service. To claim, write to support@minutemission.app or to the address in section 1. It costs you nothing. This comes on top of your other rights under that law.

For New Zealand: the Consumer Guarantees Act 1993 gives you guarantees that cannot be excluded. Nothing in these terms limits them.