Minute Mission for organisations: Service Terms

Version 1.0, 5 October 2026. Between 4V3D OÜ and the organisation named in the order form.

This is the English text. It is also published in Estonian, and the Estonian text is the one Estonian customers sign. Where the two differ for an Estonian customer, the Estonian text governs.

The short version. You pay 25 euros per group per month, including VAT, and only for the groups you use. The first 30 days are free. You can leave whenever you like, and you keep your data or we delete it, whichever you ask for. We keep the service running, answer within one working day, and never use the children's data for anything except your board. The data protection agreement says how the children's data is handled, and on data protection it wins over everything else.

1. Who the parties are

The provider. 4V3D OÜ, registry code 17515961, VAT number EE102990461, Asula tn 5-26, 11312 Tallinn, Estonia, info@4v3d.ee ("we").

The customer. The kindergarten, daycare, school, children's home or other organisation named in the order form ("you"). You use Minute Mission for children who are not your own.

If you are not a legal person in your own right, for example a municipal kindergarten run by a city or a rural municipality, you conclude this contract in your own name and on behalf of the body that runs you, and that body is bound by it. The person who signs confirms they have the authority to do so, and names the document that gives it (for example the institution's statute or a power of attorney) in the order form.

2. The documents, and which one wins

The contract consists of:

the order form (or, if you buy by card, the details you give at checkout);
the Data Processing Agreement, version 1.1 or the later version you have accepted ("the DPA");
these Service Terms.

If they disagree, the order form wins over the rest, except that on anything about personal data the DPA wins over everything. Descriptions on our website explain the service, but they are not part of the contract unless the order form says so.

If you buy by card, the Minute Mission Terms of Use for families do not apply to your organisation. These Service Terms replace them.

3. What you get

Minute Mission is a web application in which a teacher keeps a board of a group's missions, stars and rewards. For each group you pay for you get:

one board for up to 24 children;
up to 3 teacher logins, plus the director's login, which covers every group of the organisation;
every feature we provide for groups, now and later. A feature we build and sell as a separate product is priced separately;
support by email (section 7);
a data export at any time (section 11).

Children have no accounts and never log in. It works in a current web browser and needs nothing installed.

What the service is not. It is a board for encouragement and group agreements. It is not a system for assessing, monitoring or supervising children, it does not hold children's surnames, photographs, health data or contact details, and it is not a replacement for the records your organisation is required to keep by law (for example your e-kindergarten or school information system).

4. The free trial

The first 30 days are free, for any number of groups, with every feature switched on. We do not ask for a card.

The DPA is accepted before the first child's name goes in. That is a legal requirement and not a formality: the trial is processing of personal data from its first day. You accept the DPA when you start the trial, at checkout or by signing the order form.

If you would like to look around first, use only made-up names. Real names come after the DPA.

The trial ends on its own. Nothing is charged automatically. If you do not continue, we delete the trial's data 30 days after it ends, unless you ask us to do it sooner.

The trial is offered on the same terms to every organisation. It is not a gift to any person.

5. Price and payment

The price is 25 euros per group per month, VAT included, unless the order form gives a different price or currency. There is no setup fee, no charge per teacher and no minimum number of groups.

VAT. An organisation in Estonia, or one without a VAT number, pays the price including Estonian VAT. An organisation registered for VAT in another EU country, whose VAT number we have verified, is invoiced without VAT and accounts for VAT itself (reverse charge).

The price you start on is the price you keep, for as long as your contract runs without a break. We will not raise it during that time. Only a change in the VAT rate set by law changes the tax part of the price, and we tell you before it takes effect.

Two ways to pay.

By card, monthly. Stripe Payments Europe Ltd takes the payment. Each month is charged in advance for the number of groups you have that day. You can stop yourself, in your account, and change the number of groups there or by writing to us.
By invoice, yearly. We invoice one year in advance for the number of groups in the order form, as an e-invoice if you need one. Payment is due 30 days from the invoice date. A group added during the year is invoiced for the remaining whole months. A group removed during the year is credited for the remaining whole months, or deducted from the next invoice, as you prefer.

Late payment. If an invoice is not paid on time, we send a reminder. Interest is only what the law provides for late payment between businesses, and we charge no other fees. If an invoice is still unpaid 30 days after its due date, we may switch the account to read-only: teachers can still see and export everything, but cannot add to it. If it is still unpaid 60 days after its due date, we may end the contract under section 12. We never delete data because a payment is late without first giving the notice in section 12.

Disputing an invoice. Tell us in writing within 30 days of receiving it. The undisputed part is paid as normal.

6. Availability

We run the service every day of the year and do our best to keep it available all the time. We cannot promise that it will never be unavailable or never have a fault.

Maintenance that interrupts the service is announced in the app at least 24 hours in advance and done outside 7:00 to 18:00 Estonian time on working days, unless an urgent security fix cannot wait.
If the service is unavailable for more than 8 hours in total in a calendar month, not counting announced maintenance and causes outside our control (section 13), you may ask for a credit. The credit is that month's fee for the affected groups divided by the number of days in the month, for every started day of unavailability. We apply it to the next payment, or refund it if the contract has ended. This credit does not take away any other remedy the law gives you.

7. Support

By email to info@4v3d.ee, in Estonian or English.
We answer within one working day (Monday to Friday, Estonian public holidays excluded).
A fault that stops a group from using the board is worked on from the moment we read your message until it is fixed, and we tell you what is happening at least once each working day.
Support covers the service. It does not cover your own devices, network or other software.

8. How the service changes

We improve Minute Mission continuously, and every improvement for groups is included in your price.

During the contract we will not remove a feature that the board depends on (adding and marking missions, stars, the class jar, weekly awards, the month's history, export) or make the service meaningfully worse for you. If we ever have to, for example because the law changes, we give you 60 days' notice by email, and you may end the contract before the change takes effect and get back what you paid for the time after it.

Security and maintenance updates are part of the service and are supplied for the whole contract.

9. Your part

You:

keep your users to people who work with the group: the director and the teachers you choose. You remove a teacher's login when that teacher leaves;
keep passwords to yourselves and tell us at once if you think one has been misused;
enter only the data the DPA allows. In particular: first names or nicknames only, no surnames, personal identification codes, dates of birth, health data, photographs, addresses or parents' contact details, and nothing about a child's assessment or family circumstances in a note. If we find such data, we may delete it and tell you;
have a lawful basis for using the service and inform parents and guardians. We give you a ready-made parent information notice, in Estonian, English and Russian, that you may use as it is or adapt;
use the service for your own groups only. You do not resell it, give access to another organisation, try to get into anyone else's data, overload the service or test its security without our written agreement.

10. Our part

We:

provide the service as described in section 3, with the care expected of a professional provider;
process the children's data only as the DPA says: on your instructions, inside the European Union or a country with an adequacy decision, never for our own purposes, never sold, and never used to train anything;
keep the security measures in the DPA;
tell you within 24 hours if we become aware of a personal data breach that affects your data, as the DPA says;
give you the notices this contract promises by email to the contact person in the order form.

11. Your data

The data you put in is yours. We have only the right to store it, show it to your users and back it up, for as long as is needed to provide the service.
You can export everything at any time, in an open format, from your account, without asking us.
A child who leaves: a teacher removes the child from the board, and the child's data is deleted straight away. It disappears from backups within 90 days. We recommend going through each group at the end of the school year.
When the contract ends, the export keeps working for 30 days. After that we delete your data within 30 days, or sooner if you ask, and confirm the deletion in writing. It disappears from encrypted backups within 90 days. If you want the data handed to you instead, say so and we send the export before deleting.
Your staff's account data (names, email addresses, sign-in records) is handled by us as a controller under our privacy policy, as the DPA explains. Billing data is kept as long as Estonian accounting law requires.

12. Term and ending

Start. The contract starts when the trial starts, or when the order form is signed by both sides, whichever is earlier.

Paying by card: month to month. You can stop at any time in your account. The month already paid runs to its end, and nothing more is charged.

Paying by invoice: one year at a time, and it renews for another year unless either side says otherwise at least 30 days before the year ends. On renewal we send the new invoice at the same price.

You may also end it at any time with 30 days' notice by email, whichever way you pay. If you paid in advance, we refund the whole months that remain after the notice runs out.

We may end it for convenience only with at least 90 days' notice by email, and we refund everything you paid for the time after the end.

Either side may end it with immediate effect if the other side seriously breaks the contract and has not put it right within 30 days of being told in writing, or if the other side is declared insolvent. If we end it because of your unpaid invoices (section 5), the 30-day warning is the one in this paragraph.

If we close the service or can no longer provide it, you get at least 90 days' notice where that is in any way possible, the export keeps working until the last day, and you are refunded for everything paid for the time after the end.

What survives the end: the DPA until the data is deleted, sections 11, 14, 15 and 18, and any payment already due.

13. Things outside anyone's control

Neither side is responsible for a failure caused by something outside its reasonable control, such as a failure of the public internet or of electricity, a natural disaster, war, a cyberattack on infrastructure we do not control, or an act of a public authority, as long as it tells the other side and does what it reasonably can to limit the effect. If it lasts more than 30 days, either side may end the contract and you get back what you paid for the time after the end.

14. Liability

There is one limit, and it covers this contract and the DPA together. It is the limit in section 6 of the DPA: the amount you paid for the service in the twelve months before the event that caused the loss, or, if the service has run for less than twelve months, what twelve months would cost at your price. Fees owed for the service are not covered by the limit.

Neither side is liable for indirect loss, such as lost profit or lost income. Loss of data counts as direct loss only to the extent that it would not have been lost if we had kept the backups the DPA describes.

The limit and the exclusion do not apply to loss caused on purpose or by gross negligence, to death or injury to a person, or to anything the law does not allow to be limited.

Parents and staff keep their rights. A parent or a member of staff may claim compensation under Article 82 of the GDPR, and this contract does not change that. How the two of us share such a claim is in section 6 of the DPA.

15. Confidentiality and public information

Each side keeps the other's non-public information confidential, and uses it only for this contract, during the contract and for three years after it. This does not apply to information that is public anyway, that the law requires to be disclosed, or that a public body has to release under its own rules on public information. We know that a public body may have to publish this contract or give it to anyone who asks under the Public Information Act, and we agree to that.

16. Intellectual property

The software, the design, the ready-made missions and texts, the pictures and everything else in Minute Mission belong to 4V3D OÜ or its licensors. You get a non-exclusive right to use the service for your own groups for as long as the contract runs. Your data stays yours (section 11).

If you send us ideas or suggestions, we may use them freely, without any obligation to you. We never name your organisation as a customer in public without your written permission.

17. Changes to these terms

We may change these terms only for one of these reasons: a change in the law or a decision of an authority, security, technical necessity, or adding or improving features. We do not change the price this way (section 5).

We send the new version to the contact person by email at least 60 days before it takes effect. A change that does not make your position worse, or that only adds information, takes effect when that notice runs out. Any other change applies to you only if you accept it. Until you do, the version you accepted stays in force, and if we cannot continue on that version, we may end the contract under section 12 with 90 days' notice and a refund.

Every version stays available at its own address, so you can always read the one you accepted.

18. Law and disputes

Estonian law applies. We first try to solve a disagreement by talking, for at least 30 days. If that does not work, disputes go to Harju County Court in Tallinn.

If you are a public body whose own rules require a different law or court, we agree that in writing before the contract starts, and that agreement replaces this section. Nothing in this contract excludes rights that the law of your own country gives you and that cannot be excluded.

19. Everything else

Notices go by email, to info@4v3d.ee and to the contact person in the order form. Either side may change its contact person by telling the other.
Signing. The order form may be signed digitally, each side on its own copy of the same file, or accepted at checkout. Both have the same effect.
Transfer. We may transfer this contract to a company that takes over Minute Mission, if it takes over all our obligations, including the DPA, and we tell you at least 30 days before. You may then end the contract without notice and get back what you paid for the time after the end. You may transfer the contract to the body that takes over your organisation.
If one part is invalid, the rest of the contract stays in force, and the invalid part is replaced by the valid rule closest to what was meant.
Not using a right does not mean giving it up.
The whole contract is the documents in section 2. Nothing agreed earlier, orally or in writing, changes it unless it is in the order form.

4V3D OÜ · registry code 17515961 · VAT EE102990461 · Asula tn 5-26, 11312 Tallinn, Estonia · info@4v3d.ee