Questions & answers

Last updated: 10 September 2026

If your question is here, this is the full answer, writing to us will get you the same words a few days later. If it isn't here, do write: support@minutemission.app.

The basics

What does the app actually do?
You add your kids, add the everyday missions you want done, and give each one a number of points. When a mission gets done you tap it. Points go into that child's balance. When they have enough, you swap the points for a reward you defined yourself. That's it. It is a shared, visible version of the arrangement most families already have in their heads.

Do my children need the app, a phone or an account?
No, and they cannot have one. Minute Mission is used only by the adults raising them. There is no child login, no child mode and no camera. You tap the mission off, usually right in front of the child, which is the moment that matters, and they see their points go up. Nothing about the app requires your child to own or touch a device.

Why isn't there an "approval" step any more?
Because it never checked anything. Approval only ever delayed the points until an adult looked; the looking still had to happen in the real world. Since an adult is the one tapping, the check has already happened by definition. We removed it rather than keep a switch that did nothing.

Can more than one grown-up use it?
Yes. Every adult in the family gets their own login and sees the same family: both parents, a grandparent, whoever is doing the raising. Add them under Family → Grown-ups.

How many kids can I add?
Up to six on Family Pro or Lifetime, and any number on Big Family. On your own server there is no limit at all. The free hosted plan covers one child and one grown-up login. If you are already over a limit, because you upgraded once and later stopped paying, say, nothing is ever removed: everything you added stays, and stays usable. You simply cannot add more until you upgrade again.

What age is this for?
There is no age setting, because the child never uses the app. Families tend to find the points idea lands somewhere around 3 and stops being interesting somewhere in the early teens. You know your kids better than we do.

Points, missions and rewards

I tapped the wrong mission / wrong child.
Tap it again to undo it. The points come straight back out and the undo is written into the history, so nothing silently disappears.

Can I fix a balance by hand?
Yes: open the child, use Adjust points, and add a reason. It appears in the history like everything else. This is also how you carry over a balance from another app or from a jar of buttons on the fridge.

Where do the balances actually come from?
Every change (a mission, an undo, a reward, a manual adjustment) is a line in a ledger, and the balance is the sum of those lines. No number is ever edited in place. That's why the history always explains the balance exactly.

What's the difference between a daily reward and a save-up reward?
A daily reward can be taken once per day (a sweet, 20 minutes of something). A save-up reward is the big one you work towards over weeks (a bike, a trip). The reward screen shows a progress bar for the second kind.

A reward says "not handed over yet". What does that mean?
The points have already been spent, but you haven't physically given the thing yet, useful when the reward is a cinema trip on Saturday rather than a sweet right now. Tap "Mark given" when it happens. If it turns out you can't deliver it, undo it and the points go back.

Can I set up missions that only happen on some days?
Yes. A mission can repeat daily, on chosen weekdays, or happen once on a specific date. You can also give it a time of day, a reminder time, and a countdown timer for things like "tidy up for 15 minutes".

I deleted a mission by accident.
Deleting archives it rather than destroying it: the history stays intact, and you can restore it from the bottom of the missions screen.

Does anything reset weekly or monthly?
No. Points accumulate until they are spent. If you want a weekly reset, make a save-up reward that costs roughly a week's worth of points.

What counts as a streak?
Days in a row on which the child got at least one mission done. A day with nothing scheduled is skipped rather than counted against them, so a quiet Sunday costs nothing, and the current day never breaks a streak because it isn't over yet. Miss a whole day that had missions on it and the streak starts again at one. It is deliberately forgiving: a number that reads zero no matter what anybody does is not a motivator, it's a bug with a flame next to it.

The point history is very long. Can I make sense of it?
It is grouped by day, newest first, with the day's net change on the heading. Tap a heading, or any bar in the chart above it, to open that day's missions and see what actually happened. The list loads a page at a time rather than scrolling forever; "Show more" fetches the next page. Nothing is ever removed from it, including corrections you make by hand.

Money

How does the free trial work?
Family Pro starts with 3 days free. If you haven't cancelled by then, the first payment is taken on day 4 and the subscription runs from there. Cancel any time in those first 3 days and you are charged nothing.

I forgot to cancel and got charged.
That charge stands: the paid period has started and is not refunded. Cancel now and you won't be charged again; you keep Family Pro until the period you paid for runs out. This is written plainly on the purchase screen and in the Terms because we would rather be blunt up front than argue afterwards.

How do I cancel?
Subscriptions are billed by Google Play (or the App Store on iPhone), so you cancel in that store's subscription settings. Settings → Plan & billing → Manage subscription takes you straight there. You keep the plan until the period you paid for ends.

Can I get a refund?
Refunds are the store's decision, under the store's policy: we cannot grant or block them, so go to Google or Apple directly. A double charge, a charge taken after you cancelled, or a prolonged outage that was our fault: write to us and we sort it out. We do not refund an unused period. Whatever the store decides, you keep any refund rights the consumer law of your country gives you; see section 5a of the Terms.

What happens if I stop paying?
Nothing is deleted. The account drops back to the free plan, everything stays where it is, and you can export it all as JSON at any time. Subscribe again and it picks up where it left off.

Is the lifetime option really one payment?
Yes. One payment, no renewal, no subscription. It covers the hosted service for as long as we run it, and it includes the self-hosted edition, which is yours to keep. If we ever shut the hosted service down, Lifetime families get at least 12 months' notice, can export everything until the last day, and can carry on self-hosted.

Privacy and data

Are there ads or trackers?
No, none, in any edition. No advertising, no analytics SDKs, no advertising identifiers, no third-party trackers. This isn't a plan, it's the current state of the code.

What do you know about my children?
A name or nickname you typed, an icon or a picture you chose, a colour, and their mission and points history. Not their age, date of birth, school, address, phone, e-mail, contacts or location: the app never asks for any of it and has nowhere to put it.

Where is the data stored?
Hosted edition: on servers in the EU. Self-hosted edition: on your own server, and we never see it at all.

How do I get my data out, or delete everything?
Settings → Data. Export gives you a JSON file with everything in it. Delete removes the family and all of its data. Deletion is immediate and cannot be undone, so export first if you're unsure.

Running it yourself

Can I self-host it?
Yes, and it's a first-class option rather than an afterthought. It comes with the Lifetime plan rather than being sold separately: buy Lifetime once and you get the container image, the compose file and the setup notes. It's a single container with a SQLite file, every feature is unlocked, and nothing phones home: there is no licence check in the software, because a licence check would mean your server talking to ours, which is the one thing self-hosting exists to avoid. Self-hosting is for your own household; the licence that comes with the source says what you may and may not do with it.

How do I back it up?
Copy the data/ folder. That folder is the entire application state.

Can it talk to my home automation?
Yes: set a webhook URL in Settings and the app POSTs JSON when a mission is completed or a reward is given. Home Assistant and n8n both take it as-is.

Notifications and devices

Reminders aren't arriving.
Push needs three things: HTTPS, permission granted in the browser, and, on iPhone and iPad, the app added to the Home Screen first, because Apple only allows web push for installed apps. Check those three before writing to us; it is nearly always one of them.

Can I use it on several devices?
Yes. Log in on each device; everything syncs through the same family account.

Is there a "real" app, or is it a website?
It's a progressive web app: add it to your Home Screen and it behaves like an installed app, offline shell and all. Store versions wrap the same thing.

Support

Something is broken, or I have an idea.
Write to support@minutemission.app. Tell us what you did, what happened, and what you expected, and whether you're on the hosted or self-hosted edition. Bug reports get read. So do ideas, though most of them are answered with "not yet".

How fast do you reply?
4V3D OÜ is a small operation. Expect a few working days. Billing problems and anything looking like data loss jump the queue.